Blackout

Blackout

Web server took a dump Sunday evening. Back online, if you can read this. Mildly inconvenient.

Kramer,

At this moment, we are aware of the network-wide issues that have affected your service. Our administration team is currently working with our data center to resolve these issues and has made this a TOP PRIORITY. At this time, we do not have an ETA but expect this outage to be short lived. We will update all of our affected customers with details of this outage as soon as we have managed to control the problem and have made a complete investigation of these issues. Thank you very much for your patience. We appreciate your business.

Best regards,

Customer Support

(mt) Media Temple

Update?

(mt) Engineers are currently working on an issue affecting web accessibility for customers on Cluster X of the Grid.

You may verify whether or not your services are being impacted by this issue by locating your Cluster in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

We are actively working on getting this issue resolved as soon as possible. We sincerely apologize for any inconvenience that this may cause, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:

• Inability to access web, FTP, or SSH.

Posted about 3 hours ago. Jun 16, 2019 – 15:53 PDT

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